Service before sale
1. 24 hours online .Your inquiry will be quick reply by email .
Also can go through all questions with you by any online chatting tools (Wechat ,Whatsapp ,Skype ,Viber ,QQ , TradeManager )
2. Professionally and patiently introduction,details pictures and working video to show machine
Service on sale
1. Test every machine and inspect the machine seriously .
2.Send the machine picture which you order , then packing it with standard export wooden box after you confirm the machine is ok .
3.Delivery:If ship by sea .after delivery to seaport .Will tell you the shipping time and arrival time . Finally, send all original documents to you by Express For Free.
If delivery it by Express to your door(DHL, TNT,Fedex, etc) or by air to your airport, Or logistic to the warehouse which you request . We will tell you the tracking number after delivery.
Service after sale
1. Free insurance for goods
2.24 hours online to solve any problem . Supply you English manual book and technical support , maintain and install video to help you solve the problem, or dispatch worker to your factory.
1. Q: Can the logo or company name to be printed on the products or package?
A: Sure. Customer's logo or company name can be printed on products by stamping, printing, embossing, coating or sticker.
2. Q: Can I mix different models in one container?
A: Yes, different models can be mixed in one container, but the quantity of each model should not be less than MOQ.
3. Q: How does your factory do regarding quality control?
A: Quality is priority. We always attach great importance to quality control from the very beginning to the end of the production. Every product will be fully assembled and carefully tested before it's packed for shipment.
4. Q: What is your warranty terms?
A: We offer different warranty time for different products. Please contact with us for detailed warranty terms.
5. Q: Will you deliver the right goods as ordered? How can I trust you?
A: Yes, we will. The core of our company culture is honesty and credit. Also you can check our Alibaba Site, there are several importers' transition History.